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PLATINUM SUBSCRIPTION REQUIREMENTS
You Must be a Professional Working DJ.
You must have a valid credit card on file. When you receive a new credit card from your bank (for any reason) you must contact our Sales Department to update the account number and expiration date on file. Please contact our Sales Department at 978-649-2525.
You must maintain an available balance for your monthly subscription fee on your credit card. We will automatically charge your credit card the last week of each month (for following month). Failed credit card charge attempts will result in decline fees ($5.00 per decline).
You must notify us of any address change at least 2 weeks before you move. We are not responsible for any packages shipped to an outdated address.
All XMIX MUSIC is intended for use by the sole subscriber only. You agree to use all XMIX music in both physical (CD / DVD) & digital format on ONE DJ SYSTEM ONLY. You must purchase a separate subscription for each system and/or DJ. Copying, selling, sharing, or redistributing of any XMIX music (via any format) is strictly prohibited. You must keep the original CDs or DVDs. You cannot sell, trade, or discard the original CDs or DVDs at any time. You cannot share your XMIX Digital account, user name and/or password with anyone. Violation will result in immediate termination of your account. Any violation of these terms will be reported. Your XMIX account and all future sales will be permanently terminated, and/or the account holder prosecuted.
A signed agreement is required for this subcription.
PLATINUM SUBSCRIPTION CANCELLATION POLICY
All cancellations require a full one-month notice, and must be cancelled by contacting our Sales Department during regular business hours by phone at 978-649-2525. Your Platinum account will continue to be billed until you have called to confirm cancellation with an X-MIX sales representative. All cancelled/terminated subscribers who would like to re-subscribe to the Platinum Subscription at any time in the future will be required to sign a 1-year commitment agreement. |
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TOLL FREE ORDER LINE
800-711-XMIX (9649)
INTERNATIONAL
ORDER LINE
978-649-2525
CUSTOMER SERVICE
978.649.2525
BUSINESS HOURS
M-Th: 10:00am - 6:00pm EST
F: 10:00am - 5:00pm EST
24 HOUR FAX
978.649.3131
EMAIL info@xmix.com
X-MIX REMIX
3 Westech Drive
Tyngsboro, MA 01879
*note, all returns require a
Return Authorization Number
(RMA#).
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